Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution

Users can logout if there are errors still in the Pending Uploads Queue. However, there will be two prompts that need to be confirmed before logout is actually performed. The prompts appear because, when the user logs out of the Axsy Mobile App, the database is cleared and the user will no longer be able to retrieve information about the errors (even after logging in again). 

For more information on data persistence in the app, please see this article: How long does the app database persist?

For more information on how to navigate the app to log out, please see this article: Logging Out of the Mobile App

First Logout Prompt

Select Continue to proceed to the next prompt. 

Second Logout Prompt

Select Yes to confirm logout.