How Is My Data Processed?

Available in: Axsy Mobile for Salesforce, Axsy Field Service, Axsy Public Sector, Axsy Retail Execution

During your use of the Axsy Mobile App you are connecting directly to Salesforce over a secure connection. No Axsy servers or systems are used to enable you to use the mobile app or to process any of your data.

To illustrate the typical use of the Axsy Mobile App you would use it as follows:

1. When you login, you input your Salesforce username and password and these details are sent directly to Salesforce who authenticate you.
2. As the Axsy Mobile App is designed to work in an offline mode, the mobile app will synchronise your Salesforce data into the app to enable you to work offline.
3. When you use the mobile app offline your data is stored locally in the mobile app in an encrypted database. Once you go back online, your data is synchronised from the mobile app back to Salesforce.